Privacy Policy
Last updated September 20, 2026
The short version: we keep your photos so you can see them, until you delete them. We don't sell your data and we don't send your photos to outside AI services: they are processed on a computer we run.
What we keep
- Your account: your username, a scrambled (hashed) version of your password, your plan, how many photos you have made and when you last signed in.
- Your photos: the photos you upload, the results we make from them, and small preview images for your gallery.
- Technical records: the time and internet (IP) address of sign-ins and uploads, kept to keep the service secure and to deal with abuse.
- On your own device: a sign-in token, the names you type for your photos, and, while they wait to be sent, photos you have chosen but not yet created. There are no advertising or tracking cookies.
What we use it for
To make your photos, to apply your plan's limits, to keep the service secure, to review photos as described in the Terms, and to answer your support questions. We do not sell your information and we do not use your photos for advertising.
Where it lives
- The Order Merchants servers are our web host, which holds your results and previews so the app can show them to you, and our private archive server, which holds the originals and results. What this policy says about keeping and deleting refers to these servers.
- The image-processing computer is a separate computer we run, where the AI software makes your photos (not an outside AI company). It keeps its own working copies and an activity list of the photos it processed. It is not one of the Order Merchants servers: deleting a photo in the app does not remove those working copies, and we don't clear that computer out on a fixed schedule. They are not visible to other customers.
- Only we can see your photos and account details, for the purposes above. Our web hosting provider stores data on our behalf.
How long we keep it
- Until you delete it. Photos stay in your account until you delete them.
- When you delete a photo, it is removed from your account and from the Order Merchants web host immediately, and erased from the Order Merchants archive server within 30 days. (We keep the archive copy for that long so we can look into a problem or complaint.) This does not cover the image-processing computer's own working copies, described above.
- Records that a photo was made, and the credit it used, are kept for our accounts.
- If your account is closed, we delete its photos on request.
Your choices
- Delete photos yourself in the app whenever you like.
- Ask us to close your account and delete everything, or ask what we hold about you, by emailing support@timnetworks.com.
Changes
If we change this policy, the new version is posted here with a new date.